Volunteer Key Worker


What will I be doing?

  • Trained as a Volunteer Key Worker.

  • Carry your own case load.

  • Administrative activities such as updating Lamplight with your reports from cases.

  • Developing resettlement plan with the client for release.

  • Meeting Client on day of release at the Prison Gate.

  • Working with the client for up to 6 months in the community.

  • Researching and evaluating information to support the client process.

  • Explaining what Sussex Pathways does and what support is available.


What skills do I need?

  • Approachable

  • Good listening and verbal communication skills.

  • Ability to self-reflect.

  • Basic IT skills.

  • Ability to volunteer within our values, policies and


How much time am I expected to give?

  • We encourage volunteers working within Volunteer Key Working to commit to a minimum of 9 months, potentially amounting to a couple of hours per week. Volunteering times whilst clients are inside of Prison are restricted to being fitted in around Prison regime.  Upon release they are more flexible as appointments with clients can be made during the day, up to 5.30pm in the community after release.

  • The role will involve travelling to HMP Lewes to see your client until their release, and then meetings in the community for regular one-to-ones with your client.  One-to-ones with the Project Co-ordinator will take place either in the Prison or the community.  Whilst every effort will be made to minimise travel, you will likely need to use public transport for any interactions with the Clients.  All reasonable out of pocket expenses will be reimbursed, including travel expenses, in line with Sussex Pathways’ Expenses Policy.


What does the training involve?

  • Sussex Pathways Training – this is a 3 day training course held in Lewes.

  • Prison – 1.5 days training on Prison induction, and 1day Personal Safety.


What are the benefits?

  • Gain experience in Volunteer Key Working with offenders.

  • Full induction, one-to-one support for the role, and opportunities for excellent training and to develop new skills.

  • Rewarding sense of having made a positive difference to people’s lives.

  • Learn about the work of criminal justice agencies.



What opportunities do I get?

  • Join a team of like-minded people.

  • Contribute to our valuable work.

  • Opportunities to join in project teams and influence development throughout the organization.


How do I apply?

  • Contact us below and we will send you an application form.


This opportunity is available to all applicants aged 18 and over.

This role requires references and internal safeguarding checks.  Volunteers will be asked to provide all relevant documents for HMP Lewes to carry out these checks. 

All volunteers must have internet access and will be provided with a Sussex Pathways email address that they use regularly and be willing to engage in our electronic means of communication, keeping up-to-date with information on our intranet, maintaining personal details on our database, and engaging in two-way communication.

Contact Us